Great experience! Friendly and professional, no pressure. I traded and worked with Dave Rhodes and couldn’t be happier. 100% recommend choosing this dealership.

We had a good experience with the dealership and they worked with us about the selecting the car.

I had a fantastic experience working with Mikey Bateman. From the moment I contacted him to schedule my appointment, he was incredibly professional and helpful. He made sure to manage the entire process seamlessly, keeping me updated on the progress of my car and ensuring everything was taken care of quickly. My car was ready sooner than I expected, and I truly appreciate the level of service I received. I highly recommend Mikey to anyone in need of car service – top-notch service and great communication throughout the whole process!

I've worked for several dealerships in my life and I've bought several vehicles from several dealerships. The experience that I had at Capital City Machens is meant to be scared with everyone. You feel like you've made a good investment/decision even after you leave.

All of the staff did a great job answering questions and getting all the info we asked for

Very happy with Machens Capital City Ford. If you are in the market for a used vehicle, look no further than Mr. Damon Crocker, he is excellent at what he does and is very knowledgeable.

Very pleased with the service, got the vehicle in and out timely. The courtesy driver was also available for prompt delivery and pick up.

Our salesperson was Bo and he was extremely helpful and professional.I was very indecisive between 2 vehicles and he was very understanding and helpful with suggestions on which vehicle I decided to buy.I never felt pressured and was so thankful he took the time with me to decide! 5 star rating well deserved!!

Jaden in sales and Christian in finance were very accommodating with our purchase

Jaden was great to work with, quick reply to my messages and a genuinely nice guy!

Shop was able to work me in to a busy schedule for service with no appointment.

I was really impressed with how they worked with me to get the vehicle that I wanted. It was a friendly Mom's and Pop's atmosphere with courtesy that's hard to find anymore. I highly recommend anyone that's shopping for a vehicle to give these guys a chance.

Every experience is a good experience here. This is my 5th vehicle from here and we will be back.

Great service. Very friendly.

Great to work with will be buying more for the City of Jefferson here again.

Good selection of cars and trucks. Very knowledgeable and helpful employees.

First time customer. I asked for the oil change and tire rotation and informed them that I had an important meeting at the capital. They promptly put my truck in the shop for a quick turnaround

Keith was great throughout the entire process! He was super knowledgeable about the vehicles we looked at.

Overall good experience.

Joe Machens Capital City Ford scheduled oil change & tire rotation. We are treated as valued customers and that is rare these days. Text communication kept me updated and when done I requested pick up and ride to the dealer. Every staff member I dealt with acted as if they owned the business and appreciated me. 5stars!

Quick friendly service. Good communication with no surprises. Will be back.

I can’t say enough great things about Joe Machens Cap City Ford and my car buying expirience. From the moment we stepped onto the lot, Steven greeted us with a friendly smile and was very helpful and knowledgeable. He made my whole car, buying an experience, extremely easy. And when it was time to go to the finance department, Josh made the process very simple and quick. I will definitely be recommending them to my family and friends!

My wife and I were very pleased with Damon Crocker, he had put us at ease right away and found us a beautiful used truck. The whole staff that we seen were very kind. Definately we will only use them for our vehicle needs from now on, thank you!

Jaden was very prfessional and personable,he answered all my question to my satisfaction,took the time to let me drive as many as i wished

I live in Columbia and I'll drive to Joe Machens Capital City Ford, cause they treated better. They took care of my Lincoln MKX in one day instead of making leave it for a week, like the Columbia dealership wanted. My wait time was just a little over an hour. Had my issue diagnosed in less than 30 minutes. Could not have asked for any better customer service. 5 Stars ⭐⭐⭐⭐⭐