Josh Hubbard and the team at Capital City Ford were amazing to work with. The process from start to end was seamless. We felt comfortable and never under pressure to make a decision we were comfortable with.

We Traded our 2000 Ford Explorer for a new 2024 Kia Telluride in June. I have not been happy with the Kia pretty much since the day we bought it. I Called Mike Gross at Machens in JC and he helped get us back into a new 2025 Explorer ST. My wife and I are so much more satisfied with the Explorer and having Mike as our salesman was great. He made the buying experience great. Thx Mike.

I bought 2 cars in one day. Dealing with Keith S, helped make everything go smoothly. The entire process took way too long though; I was at the dealership from 9am until 6:30pm. There were several episodes of time that seemed like my situation/my purchase of a vehicle got lost in the shuffle. I heard from two people that day that a customer buying two cars in one day happens all the time. If that does happen all the time, why isn’t the process more efficient? Thank goodness I didn’t need to finance either vehicle; I would’ve been at the dealership until midnight.

we are verry satisfied with our vehicle and the service we have recieved from your dealership.

Everyone was very friendly and answered any questions I had. They made me feel welcomed each time I came in. Thank you

I really appreciated the interest in my vehicle by the Service Advisor (Steven Paul). He kept me informed about the items that needed to be fixed, and understood my concerns with the vehicle.

Keith was a great car salesman for my first upgraded car! He was personable with my family and I, and very informative about everything on all cars we looked at. He helped me get a perfect car and assured us of safety features and everything we were looking for.

I've been with this location for years and have received great service continually.

Mike Gross was communicative, friendly and efficient in getting me into a vehicle that met all of my needs. He was easy and pleasant to work with and I highly recommend him. Overall, this experience was painless and not at all what I expected or have experienced with other dealerships before.

I purchased my new truck outright within about three hours. No high pressure tactics to get me to finance. Personnel were very easy to work with.

The staff was very friendly and the service was very quick. A very pleasant experience.

Great service on my ford recall..The whole crew was friendly. The waiting room is amazing.. Thank You!

Steven and the Manchen team did an outstanding job. First time experience with Manchen Ford and was totally impressed. The transaction was seamless. Steven was always prompt to any question and went beyond in making this a great experience.

Christian did a great job at prepping the vehicle. He was able to very easily walk use through the process and followed up with us after the purchase.

I have purchased many vehicles in my life and it’s always been a dreaded duty until Damon Crocker at Joe Machens Ford. He was down to earth, funny yet professional. No games, straight shooter. I despise playing the sales game and Damon plays nice. That being said thank you Joe Machens for hiring such a good man! Love my car!

I love my new Ford Explorer! Everyone did a great job making sure we had everything just the way we wanted. I also loved Josh’s friendly, kind spirit. He created a great working space with his car and crock collection that made an enjoyable experience for his customers. Looking forward to many great memories in this Explorer!

Mike Gross was fabulous to work with and made the process easy. Thanks Mike!

Great dealership and easy to work with. Great communication as well.

Pleasant, fast, experience. I’ll definitely give them a look on my next purchase. Very happy with my purchase.

Omg the best place buy car we live in Columbia didn't buy from Columbia because how sales people talk to us so we called capital city mike gross talk to us like we should been and he answered everything we ask never lied to us 100% wate we looked for thankyou all so much ❤️

We had a very good experience working with Mike G as he was no nonsense and very respectful of our time. Communication was great as we were coming in from out of town. The vehicle was priced well and qualified for the ford certification like many of their other vehicles on their lot. Highly recommend

Joe Herx is a awesome salesperson he helps you out all he can he be employee of the month

Will only do business with Joe Machens in Jefferson City and only with Christian. I have dealt with him twice in the last several years. You can't go wrong with either one.

Joe Herx is a awesome salesperson

This dealership is great.The staff there are friendly.We was met at the front door.We got exactly what we wanted no bs.They didn't make us fill stupid or that we didn't know anything about purchasing a vehicle.Thank you Mike Gross.YOU ROCK!!!! We appreciate you.