From start to finish the sales and management made this experience very comfortable. I drove in to potentially buy this vehicle sight unseen. They were very accommodating to my requests and gave me all the latitude I needed to comfortably make my decision. When I did decide, they were swift with completing the paperwork so that I could make the 90 mile return drive home before nightfall. I am very impressed.

Purchased a used car and everything went smoothly and efficiently. Upon entering the lot I was promptly approached by a salesperson, offered a test drive and NOT pressured into anything. Returned the next day and completed my purchase. Very pleased with the level of service and care I experienced. Thank you Joe Machens Capital City Ford and salesman, Tom and finance agent, Christian!

My apt was at 8am I got there early and drove right in and was sitting in waiting area several employees interacted with me while I was waiting. I was shocked when my car was done by 9 am. Very pleasant experience and no charge as I have a service contract.

Mike made our entire car-buying experience amazing from start to finish. He helped us get our dream ride and made the process smooth, stress-free, and enjoyable. He was incredibly kind, patient, and genuinely cared about helping us find the right vehicle not just making a sale. His professionalism, honesty, and friendly personality made all the difference. If you’re looking for someone who will treat you with respect and go above and beyond, ask for Mike.

The service I received from Machens Ford in Jefferson City was great!

The salesman, Joe Herx, was very helpful and pleasant to work with us on our purchase of a used Edge. Shane, financial manager, was also pleasant to work with as we went through the required paperwork. Overall, we were pleased with our experience as this was the first time buying from Capital City Ford.

Quick turn around by the mechanics! Took my car back at my appointment time and the wait time was minimal for the services performed.

Ryan Hatfield has provided the best customer service. Assisted me by making sure I was fully satisfied and made sure my car was taken care. I would love to rate him as a 10, plus beyond that. He has such a positive attitude.

Ryan Hatfield amd the service mechanic that did the work are amazing. Everyone in the service department is awesome

Dropped my car off needed it by 3pm and everything was completed by 12 pm. They honored my previous quote and the shuttle service is great.

Amazing experience with Keith, he was patient with me making up my mind for months and then patient again every time I bugged him about when my order would be here. All around good vibes!

Keith was so patient with me while I made up my mind on what I wanted to purchase for months! Then patient again when I finally ordered and would bug him to check my order status. Worked with them for 5 months total and it was good vibes all around.