Jaden was great to work with, quick reply to my messages and a genuinely nice guy!

Shop was able to work me in to a busy schedule for service with no appointment.

I was really impressed with how they worked with me to get the vehicle that I wanted. It was a friendly Mom's and Pop's atmosphere with courtesy that's hard to find anymore. I highly recommend anyone that's shopping for a vehicle to give these guys a chance.

Every experience is a good experience here. This is my 5th vehicle from here and we will be back.

Great service. Very friendly.

Great to work with will be buying more for the City of Jefferson here again.

Good selection of cars and trucks. Very knowledgeable and helpful employees.

First time customer. I asked for the oil change and tire rotation and informed them that I had an important meeting at the capital. They promptly put my truck in the shop for a quick turnaround

Keith was great throughout the entire process! He was super knowledgeable about the vehicles we looked at.

Overall good experience.

Joe Machens Capital City Ford scheduled oil change & tire rotation. We are treated as valued customers and that is rare these days. Text communication kept me updated and when done I requested pick up and ride to the dealer. Every staff member I dealt with acted as if they owned the business and appreciated me. 5stars!

Quick friendly service. Good communication with no surprises. Will be back.

I can’t say enough great things about Joe Machens Cap City Ford and my car buying expirience. From the moment we stepped onto the lot, Steven greeted us with a friendly smile and was very helpful and knowledgeable. He made my whole car, buying an experience, extremely easy. And when it was time to go to the finance department, Josh made the process very simple and quick. I will definitely be recommending them to my family and friends!

My wife and I were very pleased with Damon Crocker, he had put us at ease right away and found us a beautiful used truck. The whole staff that we seen were very kind. Definately we will only use them for our vehicle needs from now on, thank you!

Jaden was very prfessional and personable,he answered all my question to my satisfaction,took the time to let me drive as many as i wished

I live in Columbia and I'll drive to Joe Machens Capital City Ford, cause they treated better. They took care of my Lincoln MKX in one day instead of making leave it for a week, like the Columbia dealership wanted. My wait time was just a little over an hour. Had my issue diagnosed in less than 30 minutes. Could not have asked for any better customer service. 5 Stars ⭐⭐⭐⭐⭐

Left suv for appointment, got in week early ,,thanks

Amazing experience start to finish!!!!

The service team did a great job, they took care of my issue in a timely manner and the shuttle service was awesome.

Friendly people and very helpful! Made the whole process very easy and quick even though they lost their internet connection during the process.

Great sales staff, thoughtful and friendly!

Josh and his team were incredible to work with. The whole process was a breeze from start to finish. We traveled 8 hours, round trip, to purchase my vehicle from Joe Machens, and while that kind of road trip isn’t ideal it was 100% worth it. Had we not felt confident in the level of care we received and the condition of the vehicle we wouldn’t have wasted our time. But not a second was wasted! I’d buy from this dealership again in a heart beat and recommend them to anyone in the Kansas/Missouri area.

We had a great experience working with Mike and were able to find a vehicle we love. He, Kevin and Josh all made the entire process seamless for us.

I would definitely recommend Joe Machens. The men jumped through hoops and got me in a new vehicle. In and out the door in less than 3 hrs. I'll be using them again

The dealership went above and beyond to make the process smooth and easy! It was a great experience!