Customer Testimonials
I was very happy with the services I received at Joe Mach. I will and have recommended them to people looking to buy a new car.
I had a great experience with Cody and Joe Machens, this is the third new Escape I’ve purchased from them and I’ve always been impressed. Thank you!
Good communication They listened to what I wanted and made sure I was happy. Good job.
Personable, Kre knew his product well, gave us plenty of time (no pressure), a delight! Bill was great too!
They where very friendly, knowledgeable And help me with anything I needed help with! I bought 7 vehicles from them and still have not had any issues with anything! I always go to Cody Byers he is and always had been there to help me and if I had a question even if I was not there I just called and he helped me in anyway! I recommend asking for Cody! If you need help with anything! He will have your back. And to everyone at Joe machens Ford in Jefferson City just want to say thank you for all your ...
Amazing people! Just a great place to buy your next vehicle. This dealership has the old school vibe that you want. When you call you actually talk to a salesperson not a call screener. I put Josh through a lot and he came out like a champ. Do yourself a favor and give them a chance to earn your business. I came from Texas to purchase my 23 Ford Raptor 37PP.. They will not disappoint you.
Josh Hubbard and Ben Mcgrail were great to work with! I appreciate all your help with the car buying process!
We have purchased several vehicles from Bo and he is always patient, kind and helpful. Bo is always very informative about any vehicles that you want to look at. Between Bo and Ben, they make a great team to work out what you need done and help you find the exact vehicle that is fit for you. If you can't find a dealer that you like, I would recommend giving Bo a chance, thier business will change your outlook on buying a new or used vehicle.
Christian was Great to work with. It was unfortunate that title wasn’t already handled before I made the purchase. Christian help us through the process which was much appreciated.
Cody was a delight and Greg Mooney. They made this experience so smooth and easy. Cody was easy to talk to and kind. Loved working with these guys.
The whole team that we worked with went over and above. My daughter and son-in-law got an awesome suv at a great price! Forever customer!
Josh is very easy to work with and always fast responding my question. He is very knowledgeable about the vehicle and answered any questions I had.
My experience with Cristian was great. I was disappointed with the finance department due to it taking much longer than necessary with a new system. Plus, they did not go over the details of the loan and provide me my interest rate until it was time to sign the documents. My rate was horrible, and I refinanced the loan two days after I purchased the vehicle for a much better rate.
Awesome people and service I would recommend this dealer and ask for Judy Great place
Very good! All parties involved did everything they could to get me into the car I wanted with the payment I wanted.
From Kreon to Ben to Anthony, it was a very good experience! Excellent customer service.
Great sales person, Josh Hubbard. Did all he could to make the deal. Thanks Josh
This was my second vehicle purchase from Joe Machens. Mike Rogers assisted me with my previous car purchase and was helpful in my search for what I wanted this time around as well. He presented me with a few options, which I happily chose a very nice Lincoln Corsair. The entire buying experience was nice. I had to return to the dealership a few times and each time; I was greeted and also asked if I was being helped. More importantly, I am impressed with the diversity that I saw throughout the dealership. Keep up the great work Joe Machens.
Can’t say enough good things about my experience with Joe Machens Capital City Ford. Being a 68-year-old widow, looking for a new or “new to me” car was quite intimidating. My father and then my husband of 44 years always did our car shopping and I got final approval – but this time it was my decision. Working with salesman Cody Byers was easy and friendly. He understood what I wanted and showed me new cars and not quite so new cars until I found the one that suited me the best. He explained things to me and then changed gears ...
This was a wonderful experience, so easy and Zack was very helpful. I would recommend Joe Machens
Zack and the team went above and beyond to help me get into the vehicle I wanted. Thank you so much I truly appreciate everything you all did!
Keith Schoolfield is without a doubt, the BEST! I was quite picky with my needs/wants, but that didn’t stop Keith; he searched tirelessly to find me the perfect vehicle. He also has such an incredibly fun personality, making the car buying journey even more exciting! Every person that my family and I had interacted with at Joe Machens Capital City Ford was nothing but sweet and beyond helpful. They truly do everything they can to ensure that you leave satisfied and confident with your purchase. When it’s time for my next vehicle I will be going straight ...
Cristian was very helpful, easy to work with and not at all pushy. The entire process was pretty easy and the staff was more than helpful.
Sales man was knowledgeable about what he was selling. Easy to deal with and appreciated the help setting the app up to the new truck
Thank you so much for finding (Stella). Nothing better than walking into a dealer and telling them what you want and they literally found me exactly what i asked for and more. Will definitely.shop here again!!!!
Josh Hubbard, Greg Mooney, and Brian Lorts have all been excellent, even though our situation wasnt the best, we left with a satisfying fix to our problem.
We had a great experience working with Josh at Joe Machens in J C. Great dealership!
Great people to work with. NO pressure just helpful info. I would recommend working with these folks anytime
Zach and his team at Joe Machens made getting into a new vehicle a breeze! They went above and beyond to help me get into my dream car! 10/10 recommend
Dealership has a variety of vehicles at very affordable rates. They are friendly and the coffee is delicious. While you are waiting to buy that new car you always wanted.
I had a great experience and Cody went out of his way to answer all my questions as well as my daughters questions.
He worked the numbers to where they needed to be. We’ve bought both last 3 vehicles from Joe Machens. We will never go anywhere else. Thank you for working late nights when you don’t have too.
Keith was awesome as usual. Told him my wants and or needs and told him what I did not want. He found me the perfect vehicle that I absolutely LOVE! My family and I always use Keith. He is very knowledgeable. He has an awesome personality and he’s kinda cute (he made me say that 😉). Definitely recommend him! If you need a vehicle go see Keith Schoolfield!
Taylor and Josh are spectacular to work with and they should receive a huge bonus!
Capitol City Ford is the best hands down Awesome staff to deal with .thank you for the excellent service. Mr. Robbie Pigford excellent man, he really went beyond. Friendly, he didn't act like he wanted to work a deal, the word No never came from him. He filled my tank, detailed it again. That's what got me not just the awesome truck. Mr Mooney or Money did awesome, he got to know us, Friendly, he never acted like sign here and by, truly professional people.
Friendly staff and great service. All questions and concerns were handled quickly and professionally. Call the CrocStar today!
The entire purchase process was convenient and hassle free! I couldn’t have asked for anything better!
This dealership will take care of you!
No pressure sales. Really nice inventory to choose from. First rate customer service. Salesman Keith Schoolfield was very knowledgeable and an absolute pleasure to work with.
Joe machens is really great and easy to work with. They will help find the right vehicle for you
I didn't even have to leave my couch to purchase my new F350!! Picked out what I wanted on the website, reached out through the "Check Availability" option, and they had my new truck at my doorstep in less than 24 hours! Robert was amazing from the word go, Taylor made the paperwork a breeze, and the delivery guys were awesome as well!
Nice personal with a friendly team of techs. We appreciate the formality of their service.
My wife and I have purchased 5 vehicles with Capital City Ford. We like the connection with Joe Machens. The deals are fair and not "padded" with extra cost. You get what you pay for and the service after the sale has been very good. We travel away from two other Ford dealers where we live because the sales people and financial experts are interested in helping us with the best deal and interest rate if we finance. We purchased 2 new vehicles from this dealership in 2023.
Zach set me up with a very nice truck and exceeded my expectations. He was very professional throughout the buying process. Will use this dealership again!
Friendly and helpful people. A a a a a a a a a a. A
We came in hoping to get a decent car and deal and we walked out with more then we could imagine
Awesome Dealer. Awesome sales team. Exceeded my expectations
Great service and super friendly got me in and out in a new to me vehicle quickly!
Everyone I dealt with adjusted all my questions, responded to my concerns, and we're pleasant and enjoyable!
Sara is great!
Tyler was great to work with from our initial inquiry to finalizing the sale! There was NO pressure and no hard sell tactics. Everyone in the used car building was friendly and professional. We commented on our drive home how well everyone worked together and truly seemed to like each other! We feel like we got a good deal. Tyler and the sales manager(?) worked to find discounts and negotiate a price we felt was good. I also want to thank the folks that cleaned and prepped the vehicle for pick up. It was washed and cleaned inside and out! ...
Austin is wonderful and energetic...he is a great kid. Next time I buy a car will use Joe Machens and Austin. Great service and attitude from everyone there. Thank you so much for my new used car.
Sarah was great at answering all my questions about my new bronco
I have to say that my experience at this dealership was excellent, yet again. Very seamless and easy process. My husband and I both worked with Bo on the purchase of our vehicles recently. He is top notch and just an all around awesome salesman. He worked hard to make sure every detail was taken care of. The entire process went smoothly and I was taken care of in a very short time! We appreciate you Bo!
I am going to be straightforward and to the point. We have dealt with Joe Machens for years as well as Cody Byers. We have ZERO complaints! Every chance we get we recommend Joe Machens in Jefferson City and Cody Byers. Cody is the best salesman I have ever dealt with in my lifetime and that is why Joe Machens gets our continued business! Thank you all for everything you do! If I could give more than five stars I would!
Josh is a great guy, and I really enjoyed working with him. He is also patient, knowledgeable, and efficient. Thank you Josh.
Tyler handled everything perfectly! No high pressure, he was very attentive, and knowledgeable he was more than able to answer all of our Questions, about several different vehicles! If he didn’t know a particular question about the financing, he would tell us he didn’t work in that area but he get an answer for us. My Husband and I have bought a lot of cars over the years and I personally have dealt with car salesman. I’ve haggled and would refuse to pay the sticker price regardless if they said that was the bottom dollar, they would ...
Bo Heavin was the best! My Machens Ford experience was by far the best car buying experience I've ever had. Thank you!
I had such a fantastic experience at Joe Machens! Zach was great about answering any questions I had and worked hard to find me a vehicle and financing that worked for my budget. I would definitely recommend him to anyone!
Simple process, no nonsense, was done at the dealership in less than an hour, thanks
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I had a decent ideaa of where I wanted payments to be and wanted assistance getting there. Bo was so super helpful! He's a genuinely nice man and you can tell he truly cares about what he does and his customers! Thank you!
Christian was great, absolutely no complaints at all! Really thankful to be able to work with him and have him help me out!
I went to just look at what inventory they had, Bo greeted us, he was super helpful, informative, and friendly. I ended up leaving with the car that I wanted, which I love. Everyone we worked with was knowledgable and friendly, I would definitely recommend anyone looking for a new vehicle to check them out!
Zach was great to work with! He worked hard to get us the best deal possible, and we came away feeling like it was a fair deal for both sides. Highly recommend!
Thanks to Cody and Joe Machens for helping me get into my new Bronco. Cody was very patient with me while I looked at several vehicles. Great salesman!!
My daughter was in the market for a car, we popped by to see what they had. Bo helped us and she left so happy with her 2020 Kia Sorento. It was an amazing experience. Everyone was so helpful and pleasant. We will definitely use them again.
Perfect car! Great price! Outstanding customer service! From initial contact through finance and out drive off. Josh and crew made a very happy customer.
Our first contact with Tyler came in a phone call, when I called to see if a Bronco I saw on their website, was still available. Tyler was professional and courteous, answered our questions, and invited us to see the vehicle in person. The next day, we arrived at the dealership and met Tyler in person. After test driving the vehicle, we started our initial negotiations and left to think it over. When we decided we wanted to purchase, Tyler and the sales manager worked hard to find us discounts and rebates. This was the most relaxed I've ever ...
They were very kind to us. I did not feel pressured into buying the car. There was a couple things that was confusing on the paperwork, but as soon as I brought it to Kreons attention he took care of it. He will become a good salesman
We had an amazing experience thanks to Kaitlin and Matthew who insured a super detailed car we purchased! They went above and beyond! And great experience with sales manager Ben Mcgrail!
Another great experience with Mike Rogers and Joe Machen Capital City Ford. Traded in another vehicle recently for another used car. So easy, it was enjoyable.
I would recommend this dealership to anyone. They were prompt getting information to me and Josh did a great job. One of the best experiences I’ve had trading vehicles
Judy made the purchase of my 2023 Bronco Sport very easy and Brian was great to work with, too. Thank you so much!
Bo was friendly and helpful. He was very good at communicating with is. He was available when we anytime we needed something.
Sara was great to work with. I appreciated the being able to text questions through the day to prepare for the purchase. That definitely made it easy to work and purchase a new vehicle at the same time.
Called ahead told them what we wanted and we were byers. They called back with"come on in". Drove away with a red 2024 Ford Edge. Everyone was more than pleasant. Thanks to the Machans team.
Zach was so helpful getting me into the vehicle I wanted. Great experience and u highly recommend this dealership
Great experience. This is the 3rd vehicle I have bought from them.
Josh was great. He didn't pressure me, showed me all the features on my awesome truck, and the whole process was painless. I will go back and see Josh whenever i need a new truck, but this one is perfect!
Josh’s customer service was excellent and his knowledge of each vehicle we looked at was remarkable !! Thank you Josh and all who was involved to make this transaction happen !
My experience was the best I have ever had when buying/trading a vehicle (and I buy and trade about every 2-3 years). The entire staff was so friendly and made the experience enjoyable. Jalen, my sales guy, was awesome! He was not pushy and very accommodating to working with me through my stressful schedule. I can't recommend Joe Machens Capital City Ford enough! Love this place!
Christian was up-front and honest with every question I had. He was also knowledgeable with all the functions/features of the vehicle and where to find them. Zach let me test drive the vehicle again on a day when Christian was not there and Doug put in a late night (after 8pm) to help us finish up all the paperwork required. Overall, excellent experience.
Everyone was so friendly they let you really look around and then come out and ask you need help with anything to get you on the road in a new vehicle if I ever need another vehicle I won't forget to check them out again.
Jalen made our experience very easy and pleasant. He was very knowledgeable and responsive. Billy and Taylor also we're amazing to deal with! Everyone was so nice! Highly recommend Capital City Ford!!
I had a positive experience buying my new to me - certified preowned vehicle. I would recommend Cody and Doug to others.
Christian was very helpful salesman, honest up front about the vehicle willing to make sure that you got the vehicle you wanted
Jalen was an absolute sweetheart and so easy to work with!
Austin made my car buying experience wonderful.
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