Customer Testimonials
I enjoyed buying from Joe Machens Ford it was a great experience and very nice people that work there are sales person was Mike he was awesome to work with I will be working with him again in the future
Mike was very helpful. He has been one of the best salesman I have ever worked with. He is very knowledgeable about the vehicle he is selling. It was working with someone who could fully explain the vehicle. I have had some issues with the detail and he has been on top of Maki g sure it gets taken care of. Machens has dine great in adding him to their team. I would highly recommend him to friends and family.
We were greeted promptly and respectfully by braeden, the sales representative for Joe Machen. He didn’t ignore any questions we had. He knew how to answer each question.
The entire buying and pick up of our new 2023 Ford Explorer was very smooth. Cody was easy to work with and found us the vehicle we wanted. This is our third new purchase from him and Machen's in Jefferson City.
Mike very friendly and transparent salesman will do business with him again in the future I’m sure
Came from Kansas City and worked with Mike and Doug who treated us like family.
Machens offers excellent service.
Kevin and Keith made the process of buying a vehicle so smooth! I couldn’t have imagined getting a car from anyone else. I highly recommend them. Their whole team was very professional and all had great jokes! Thanks again for all the work you guys went through to get us the best deal out there!
We purchased a used vehicle at the end of April. I sincerely recommend Mike Matteson if your in need of a vehicle. He was very thorough and patient with all of our questions. Post-purchase he followed up with us through text messages each time we reached out with followup questions. When my grand little and I brought the vehicle by for a follow up he went above and beyond to help move her car seat to another vehicle for me so I could take care of her. Truly gave me a sense of trust and great customer care. Thank you ...
Josh, Ben & Taylor made the buying/trading experience top notch! They respected our decisions and priorities in what we wanted. We will def go back for our next vehicle!
Everyone was super helpful and very welcoming to me! They made sure I understood all the FUN paperwork and helped me to get the best deal for my trade in.
I could not of been happier with the service I received purchasing my truck from Joe Machens Capital City. Specifically Sara Myers’s. From the time I spoke with her on the phone about the truck to the time I actually picked up the truck. She was very knowledgeable on the information about the vehicle and explained everything regarding the working conditions of the truck. Very impressive. Paper work was as promised; very smooth and no surprises. Unbelievable prices is what brought me over 100 miles away to purchase this vehicle. Definitely recommend this dealership. Chris Zang
Joe Machens has always been great to work with. This truck purchase was no different. Our salesman Josh Hubbard (The Crocstar) knows his products like few salesmen I have ever worked with.He really worked with us to make sure we got the vehicle we wanted. Jason Hicks in the finance office closed our deal in a polite professional way with no high pressure. Over all a great car buying experience.
Great service bought my last 5 car there 2 this year already love my new car
They took there time and gave me the best deal they possibly could it was stress free and easy
Not a bad place to look at buy vechicles Will be back in the future
I bought a Ford Mach-E from Joe Machens. Christian answered all my questions and made everything go very quick and smooth. Excellent service.
We loved working with Mike! Every person we encountered was helpful, professional and friendly. Highly recommend!!
Business with Mike was straight forward the service of the sale was made easy with DocuSign and the email process.
Truly a service business. Mike listened to what I was looking for. I truly feel like he puts my interests first every time I am looking for a car.
Got the truck I wanted son. Keith has amazing eyes too. My goodness. 😍 recommended for sure
They were all very friendly and easy to work with. I would come here again if searching for a new car
Zach was great and helped make my trade in and buying process quick and easy!
Mike Matteson was literally the best salesman we’ve ever dealt with! He took his time and made sure we found something we loved and something we could afford all in one car. He isn’t your typical salesman… He genuinely cares about his customers and treats you as a person and not just the next number walking through the door! So if you’re thinking of buying a car, go see Mike!!
Tried everything he could to get my dream car and made it happen! Amazing! Will be recommending!
We've been extremely happy with service provided by Joe Machens Capital City Ford. Its service we can trust to keep our vehicles on the road.
We had a great experience with Mike! He’s super friendly and worked well with our budget. Highly recommend!!
The dealer was knowledgeable, friendly and most importantly offered me a great deal on my trade in on a new vehicle on the lot. The buying process was efficient and painless.
This was my 2nd new car from Joe Machen's Capital City Ford and they never disappoint, they are so easy to work with. Bo Heaven is someone I have dealt with since my first new car and he has made everything so easy and fun, I will continue to go back to him.
Great Job as usual
This was my first time buying a car and it couldn’t have gone better! Zach helped me get the car I wanted at a good price, and made sure everything with the car was up to par before i drove it off the lot! Thank you Zach!
Zach made my first car purchase a success! Couldn’t have asked for a better experience!
Bo, Billy and the staff are always friendly, nice and welcoming. They make the car buying experience a little less painful.
We had a good experience buying a car from them. Bo was our salesman and made sure everything was taken care of. Any concerns that we had with the vehicle were addressed immediately.
My salesman Christian was the best salesman I've ever dealt with. I've never had a better experience buying a car
Easy no pressure all my car shopping trips will start with them
After a not so good experience at a different dealership, Bo was a breath of fresh air. Did not fee pressured at all. It was a nice and relaxed experience. To bad there is not a way to give six stars..
Great service every time! Keith S. was knowledgeable and provided us the exceptional customer service we all deserve. You just can't find that in today's economy anymore. Thank you, Keith, we will be returning customers.
Phillip was absolutely amazing with the car, you can tell he was a very honest person and that really speaks alot to me as well as he was able to help me out in so many ways. Thank you all for everything that you were able to do for me this after noon.
We drove an hour and a half because they had the vehicle we wanted and Bo did an amazing job in getting us taken care of. The customer service was well worth the drive.
Mike Rogers was awesome to work with. Will recommend him to friends and relatives. Helluva guy.
I have purchased many of my vehicles and my kids vehicles through this dealership and all of my vehicle maintenance is done here. I always have excellent service.
This is Joey's dad. He is out enjoying his 2019 Ford Fusion Hybrid. Thank you to all involved. Smooth process. Highly recommended. We made it easy on Cody. One look and we were sold! Just in the nick of time, I hear. Thank you all again, I'm sure we'll be back.
Really appreciate Rob’s help getting us in the Fusion! It was a smooth and quick purchase, we hope this car lasts for years to come! 🥳
Tyler did a great job showing me the truck that I purchased from you dealership
Great help, came in on his day off to finalize everything. Would recommend highly recommend!
Cody was fantastic in helping me find my perfect fully loaded escape. Flex was wonderful in going over all of the financial aspects of everything. Joe Machens is a great group to work with.
Great experience! Really enjoyed working with Robbie to get this deal done. The folks at Joe Machens were straightforward and met my needs.
Very friendly very helpful. Made the car buying experience easy
Austin did an outstanding job of explaining the features and benefits of the F-150 and was never pushy. Billy was nice to work with when it came down to the final negotiations. Overall a great experience from start to finish. Thank you Doug in Finance
They worked as hard as they could to get me the car I loved! Car after car they did everything they could to make sure I was going home with one I love!
Financial Justin was rather hateful as was his wife’s birthday and we were keeping him late.
The staff were very helpful, polite, and quick with selling us our vehicle. They went out of their way to assist us in every way!
Jacob Cahill went above and beyond for me, not only during the vehicle purchase but even AFTER the purchase! Most salesmen won't go out of their way for you unless it means making another sale, but Jacob was very great about taking care of me when my vehicle was needing a few repairs done a few weeks after purchasing the vehicle. They provided me with a nice loaner vehicle and made sure to communicate with me through the service work being completed! Thanks to Jacob Cahill and JMCC for the great hospitality!
Jacob Cahill provided an amazing car buying experience before AND AFTER the purchase! I had to bring my vehicle back in a few weeks after purchase for a few repairs that would be covered under warranty and he was great about making sure I had a loaner vehicle during that time with not knowing how long the repairs would take due to parts needing to be ordered. He was great at checking in with me throughout the process when he could have easily pawned me off on his service department instead. I have dealt with salesmen in the past that ...
They worked with me and were able to answer all the questions I had. They were also extremely helpful when I was in a time crunch as well.
Very helpful staff answered all her questions. Easy to work with. Was a great experience buying a car.
Keith Schoolfield was incredibly professional, helpful, and informed. He was accessible via text for all of my questions prior to arriving at the dealership and had everything lined up and ready to go for when I arrived. I would recommend anyone to Keith when purchasing a vehicle.
It was a excellent experience and he did a really good job and very outgoing
We have bought multiple vehicles from Christian and we enjoy doing business with him. He always does a great job!
Very very friendly and helpful. We knew what we wanted and they got us right into the perfect match
The team at Joe Machens Ford is always so helpful and knowledgeable—I went in with an idea of what I wanted and Cody helped me find exactly the right car at a great price!
No pressure. We had a great experience. I would recommend them to all our friends.
Best price and service we could find anywhere thank you
Extremely easy and painless experience. Answered questions and eased me along the way. Very satisfied with my car purchase.
They made the whole process so easy for a first time buyer and explained everything step by step. Overall amazing experience
Very friendly,outgoing employees & do great business. Tyler Lewis did a great job at answering all questions & provided all information needed
Had a short pleasant stay while having the car I purchased serviced, and Christian was great at meeting my requests in closing the deal and keeping me informed during the process.
Judy and Anthony did a great job on my Purchase of my 2023 Ford Maverick. Thank you very much.
By far the easiest car buying experience I’ve ever experienced. Bo was great. He was easy to talk to.
Keith was amazing! No high pressure sales like most dealerships. He was an absolute pleasure to work with and we love our new Jeep!
Very easy to work with, fast response, great communication, makes buying a car very easy.
Joe and Billy were great to work with! Excellent customer service and kept us informed when we ordered our truck. Easiest purchase ever! Great job gentlemen!
Very respectful of my time and extremely professional. They filled up my tank twice and mailed me the spare keys that I left at the dealer. Car was just a described and in excellent, clean shape.
Excellent customer service, pricing and selection. Very good buying experience.
Everyone at the dealership was great to work with esp. Cody. He listened to me and and helped me find what I was looking for.
Our delivery day was very busy for the dealership but everything went smoothly. Our salesman was very busy but gave plenty of attention and it was a smooth process.
Easiest vehicle I ever bought. Professional service and fair price. Hope the availability on the Ford Maverick improves.
Staff all around was great. From the business manager to the detail shop. Very personable staff that weren’t just worried about selling you a vehicle.
Super quick, super efficient, and easy to deal with. I was in and out within 30-45 mins.
Great service and sales team. They really met my needs and made sure I got what I needed.
We were in search of the perfect vehicle with enough room for two seats and enough room in back for a double stroller for our grandkids. Christian got us into a Ford Edge Titanium. We couldn’t be more pleased with our purchase. This is the second vehicle we have purchased from Joe Machens Capital City Ford.
Thanks Judy Obermeyer and Joe Machens Capital City Ford sales staff for the great experience
My experience was awesome! I was very pleased with the deal that I got, and both the sales rep and finance manager that I worked with couldn't have done a better job at getting me into my new vehicle.
Everyone I met was kind, professional and quite helpful. We exchanged ideas as to how a deal could work and settled on a win-win outcome. The key to this deal was Robert Pigford. We spoke on the phone prior to our visit and he explained why I would have to pay above list price for the Maverick. Didn't dawn on me till later but he masterfully set my expectations BEFORE I walked in the door. Had he not done that I doubt I would've wrapped my head around the deal while sitting at the dealer. Robert was clear, ...
Our experience top to bottom was extremely pleasant! Keith was polite, helpful, and understanding throughout the entire process.
Everyone did great work there. They made a fantastic quick effort to get me in a replacement vehicle.
As difficult as it is finding Broncos, Machens isn't abusing the market like most dealers! Josh was easy to work with!
Josh and all the team really attended me and my family really good and offered to me a really good deal! Really good experience buying my truck!
Always enjoy working with the crew at Machens. Everyone is always super friendly and willing to go the extra mile!
Energetic and caring group of staff. They work together well to ensure the customer is happy
Traded for a new truck. The guys at Capital City were friendly, efficient and fair.
Easy to work with and did what they could to get me into a new car.
Great sales staff/team! Very responsive in answering questions and cleared a couple of hurdles to finalize the sale. Highly recommend!