Customer Testimonials
I had a really good car buying experience. Jaden Keller was my car salesman, he is very good at his job and friendly too. I would recommend him. I would also recommend this dealership, as they were very friendly and not pushy at all.
The truck was everything I expected it to be after talking to them. Everyone was friendly. Overall great experience with this dealership and happy with the quality of the vehicles
Steven Paul made quick work of my issues. As soon as I approved the repairs they had me back on the road in no time. Thanks Steven.
He did a great job and was honest throughout the whole process. The process was smooth and he had us out of the door with our new car in a couple hours.
We had an awesome experience working with Tyler. He was very positive and accommodating. Made sure we were taken care of and left with what we wanted.
Jalen was our salesman and was excellent! He was very friendly, professional, honest, and made the whole experience easy and smooth.. The whole staff was great! And I love my new car! Thank you so much for being fairly priced and informative.. And for being great with communication.. I’ll be back for my next new vehicle!
Josh got the job done to my satisfaction Josh has sold other vehicles because of my recommendation to other people
They were very helpful with finding me a car. They were also able to answer any and all questions I had regarding the car.
Tyler was amazing to work with and went above and beyond to make sure my dream car was perfect. I would highly recommend Tyler at Joe Machines Capital City Ford for your next car!
Scheduling worked with me to ensure my vehicle could be serviced quickly. The service guys had me through the process and on my way within an hours time. Thank you for a great experience!!
Tyler is solid and easy to interact with. Everyone there is a lot of fun. I appreciate the patience. I will return when it's time.
Ask for Tyler. Let him know I sent you.
Very smooth process. Inquired online. Our salesman Jalen had the vehicle pulled up to the front and after we test drove while waiting on finance they filled the tank and detailed it. Super friendly from sales to finance. Highly recommended
Tidy, organized, upbeat. Overall the whole experience was pleasant. We were especially pleased to worth with Tyler again after speaking with him a few months prior.
Tyler was the best . He got me the truck I wanted at a price that was reasonable. The truck needed 2 days to be checked over by the shop and he set me up with a gas mileage comparable vehicle just so I didn’t have to change my schedule being down a vehicle. Just not I noticed a tiny scuff in the paint I shot him a text and he grabbed me a pain pen . If you want to “know a guy” … know Tyler !
Keith Schoolfield was great to deal with. Delivery was as promised. Walter was great, too. Second purchase from them over the years.
Very professional to work with and made the process very easy for me. I live and work on two different states, which can sometimes make car buying difficult, but they were very patient and answered all my questions to get the deal done and get me into the car I wanted.
Excellent dealership to deal with. I will definitely use them again.
Great service and friendly staff.
Great customer service.
I’ve been wanting a first generation raptor for a while. I talked to Bo Heavin at Joe Machens and he hooked me up! He is very quick to listen to understand your needs and makes sure that he gets you in the right vehicle!
The service is great and the workers are so friendly and professional.
We’ve purchased numerous vehicles from Joe Machens over the years and have always been pleased with their sales staff, general management, and service. Keith and Sara were great to work with and we couldn’t be happier with our purchase.
Saw the car on line; placed a call to JM Ford for an appointment and got a timely call back from Joe H saying he would meet us. We drove the car; liked it; came to an agreement for Trade-in on ours and left as happy couple in our new car.
Friendly people and very helpful.
I had a great experience with Christian. Super fast responses, quick and easy transaction. I was in and out in a couple hours!
Great working with this team. They were friendly, efficient, and competent in their work as a dealership. Our salesman Tyler was very thorough and honest. I would definitely buy/trade with them again!
Christian was great with helping me find a new vehicle! He was professional, friendly, and took the stress out of buying a car! He worked to find a car in my price range and with low miles. The buying process went smoothly! Appreciate his expertise!
Great deal. Easy.
Didn’t feel rushed into making a decision to purchase, but also a deal was made timely and efficiently
Bo was absolutrly fantastic. Super knowledgeable about the vehicle and completely understanding about what we needed in a vehicle. He was very patient with us throughout the process and explained everything we had questions on. Overall great guy and will come back to buy our next car from him and will recomend him to others!
Everyone was so nice helpful and professional The job was done faster than they told me it would be done and I got my car back in the condition I left it cleanliness-wise. I would definitely recommend the service department.
Very happy with used Explorer we purchased. Dealership and staff were great and helpful. Christian was extremely friendly and helpful. He took the time to make sure my wife's phone was synced and working to the car. Electronics can be a pain as we all know! Everything working great and our experience was great.
Had good experience from start to finish on thei oil change. Got me in last minute and texted me updates throughout service. The staff was kind and helpful
Quick professional service when I walked in the door. Josh had rhe Bronco I was interested in up front and waiting for me. Outstanding sales service!
Speedy service & it was fixed the first time
Judy was great to work with, no high pressure. Austin also stepped in to help with final paperwork. We got a great new truck that we are very pleased with. Thank you!
They took wonderful care of me and help me through the entire process, battling to get my my car through so many different issues and other things.
The whole team is very responsive. It was a great experience from start to finish.
Keith was very nice and helpful. The lot has a bunch of vehicles to choose from
Dependable and knowledgeable service staff
Keith Schoolfield was wonderful to deal with. He was very knowledgeable about the vehicle we purchased, honest and not pushy. He was great in helping us understand what we were buying and help us make a good decision in our interest. Thank you and it would be a pleasure to do business again with Keith.
Great Dealership!! Very attentive and willing to stay late to get you what you want. Very nice people to work with. I would shop there again!!
Fast, friendly service. Shuttle driver was very timely.
Christian was friendly and helpful with our purchase of a used car. Stayed in contact with us and kept us up to date while they worked out an issue with the title from the previous owner.
Very friendly and knowledgeable, they made sure I was comfortable during the whole process, highly recommended.
Jalen is amazing to work with! Communication was excellent and he is very easy to work with! Nice, knowledgeable young man.
Had the oil changed on a 2022 ford escape
Would definitely buy from again! The salesman (Joe) wasn't pushy at all, and went the extra mile with service for us. Very pleasant transaction.
We recently got our dream car because Jaden Keller went above and beyond and we couldn’t be more grateful! The dealership really accommodated our needs and prioritized getting us into a vehicle that was perfect for our family. We got a great deal and they really made the buying experience great. Thank you Jaden and Dave for the help!!
Always a dealership I know I can trust. Mike and Tyler we great to work with!
This is my 4th experience with purchasing a vehicle at Joe Machens. With the help of Keith Schoolfield, I purchased a Ford Edge that I absolutely love. He was great to work with and I will be back to work with him the next time I need a vehicle.
If I could put 17 stars I would! Not sure why that number but they are awesome. Tyler and Nate were so helpful and did everything they could to get us in a car that we really wanted. We appreciate their hard work they put in even though we may have been wanting to go outside the box the bank put us in
I needed a SUV and they got me in a vehicle that I wanted and not something that someone else chosen for me. I Love my car.đźš—
Good service, good sales person, Bo Heaving.
Great people here at the service department to deal with. Vehicle was taken care of and now runs perfectly. I will do business here again.
Gage was amazing and incredibly helpful! He was patient and understanding to all of our questions and his positive attitude made all the difference! Car buying can be a bit stressful but he made it feel less intense.
Our experience was great. Jaden was very helpful, professional, and easy to work with. From past experience dealerships aren't always easy to work with however Jaden and their team made the process easy for us!
Joe Herx was very attentive and understood what we wanted and what we needed. The rest of the staff at the dealership was great, too. Took care of us in a timely and professional manner.
Kevin, Walter and Christian were great to work with. They went above and beyond for customer satisfaction.
They did a great job
This location of Joe Machens dealerships is a great location as they have a good selection of vehicles to choose from and are very attentive to their customers.
All employees were very professional and friendly. I was treated very well. Thank you
Was a great experience….. Very helpful staff.. Great prices and the staff will work with you around the clock to help you find what you want!!
Best ever so friendly and kind and not pushy good at there job giving the best price on cars loveeeeeee ❤️
I was met at the door and was shown the vehicle I wanted. We agreed on the price and I had my new vehicle in two hours. The salesman was ery polite.
It was my first time visiting the dealership and I was impressed. Easy to find, very welcoming and clean.
Worked with Sara and Walter quick and to the point. We drive all the way from St Louis to find exactly what we wanted at a great price!
My 2020 Escape Hybrid had several recalls and a haywire Sync 3 system. The appropriate recalls were fixed and Sync 3 is now working perfectly.
Service was great. I got a good deal. I'm happy with the Escape I got. Would recommend to anyone.
Great. Damon was great to work with. I was not married to buying a certain car so his no pressure approach sold me. I would have walked away if I was pressured. Third car bought from Machens and hopefully any future vehicles.
My Salesman Tyler was very helpful!! He went above and beyond and stayed as long as it took to help me find my car. The whole crew was very family oriented and offered us complimentary drinks and ice cream for my kids… They took very good care of us.
Service was convenient, on time and easy. Staff was excellent!
I needed service for my 2012 Mustang. i.e. old change and tire rotation. It was provided by Machins Ford
Recently purchased a 2020 Ford Edge from Capital City Ford. Our sales person was Mike Gross. He was very helpful in making our purchase as painless as possible. He made sure we understood the entire process and explained the vehicle features in detail.. His, " no pressure", approach put us at ease. When we get ready to buy another vehicle, we will come to CCF and look Mike up. Keep this guy- He's good!! As a side note, we were also able to get a fair price for our trade-in! THANKS!!!
Great service. Quick, Simple